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RawTees
06-30-2006, 07:49 AM
Hi all!

I am new here and just opened my first store to test Printfection.com out. So far, I am very impressed. I have noticed a bug or two, though, so I'll post those as I encounter them.

The most annoying bug I've discovered is that the prices on my shirts jump by $1 whenever I create a design in the Product Designer, and then subsequently go back in and edit any of the information for a shirt. Upon saving the changes, the shirt price displayed in my store jumps $1 (to $19 from the usual $18) -- although the price is correct once the item has been added to the cart. Behind the scenes, the pricing on the shirt has not changed...no $$$ has been added to the commission, base price, etc...the math just appears to go wonky. To work around this, I've found that I have to delete my shirts and completely re-create them whenever I make a typo in the product description...this gets tiresome quickly, though! :-)

An example of this bug in action is here: http://www.printfection.com/rawtees?id=7041&minprice=&maxprice=

I assume that the folks at Printfection.com can access my account to look at the behind-the-scenes stuff.

Thanks much, and I look forward to getting to know everyone better!

All the best,

Eric from Raw Tees

printfection.com/rawtees

PF_Casey
06-30-2006, 10:25 AM
Eric,

We're looking into this bug right now. Thanks for bringing this to our attention... I'll update you soon!

PF_Kevin
06-30-2006, 11:28 AM
Eric,

Thanks for letting us know about this bug! This will be fixed for the next release, which should be in a couple of days. I do want to let you know that although it is very confusing to show the incorrect price on the product detail page, mall search, etc the price which will show up in the cart and the price the customer will pay will be the correct price.

RawTees
06-30-2006, 11:37 AM
Thanks, Casey and Kevin! I appreciate your quick and personal attention to this. Like you mentioned, it's not a huge deal because the price does correct itself once the item is added to the cart...it was just confusing at first because I thought I was doing something wrong. :-)

All the best,

Eric from Raw Tees

PF_Kevin
07-07-2006, 10:58 PM
Eric,

The site was updated tonight and the fix for this bug was included in that update. You'll see all of your primary prices have been corrected and you should have no problem editing the price.

Let me know if you find any other bugs!

RawTees
07-08-2006, 12:36 AM
Thanks, Kevin! I appreciate the update (and the hard work, of course!).

All the best,

Eric from Raw Tees