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ontheweb
06-29-2006, 08:12 PM
I don't know where to post this so I chose the Bugs forum even though I'm not sure if this is a bug, maybe I just messed something up. I have two sections in my store but they are not appearing in the "Sections and Products" of my account. It says that I have 2 sections in my store but they are not there, the sections are however appearing in my store website. So what happened? How do I get the sections back so that I can edit them?

PF_Kevin
06-29-2006, 08:18 PM
Ontheweb,

Post the name of your store and I'll take a look at it.

When you are viewing your store do you click on 'My Stores' -> Store Name or do you click 'My Products' -> My Personal Products?

ontheweb
06-29-2006, 08:50 PM
It's studioart The sections are on the website, they are just not appearing in my account. I don't know whether I clicked something I wasn't suppose to or what. I click My Stores - the store name - Sections and Products. And the sections aren't there, 2 of the products in my store are showing, one product is missing but the editing buttons to it appear but only the purchase button works.

PF_Kevin
06-29-2006, 09:11 PM
I bet the reason your sections are hidden is an option on the 'Sections & Products' page to hide the sections (different than hiding a single section). This feature exists for store owners who have 10/20 or more sections and don't want to load up the section images every time they move in between sections.

To display your sections again go into the 'Sections & Products' of your store and right above the red button which says 'Add Products' there should be a text link which says 'Click here to display your sections'. Click that link and you should see your sections.

Not the most intuitive I know. A whole new interface to manage your store/ sections/ products etc is on the way later this year. If you have any suggestions as to features you'd really like to see or current functionality which you really don't like let me know.

ontheweb
06-29-2006, 11:07 PM
I went to the Sections and Products page, there is a red Add Products button at the bottom of the page but no link that says "Click here to display your sections".

PF_Kevin
06-29-2006, 11:11 PM
Told you it wasn't intuitive :) Take a look at the top of the page underneath the 'Add a new section:' text... right above the top 'Add Products' red button.

ontheweb
06-29-2006, 11:22 PM
I just added another section to see what would happen and my two other sections appeared along with the hide or display link, but the section that I just added is not there, but there is a link to it on my store website. So now how do I delete the section I just made when it's not showing in the Sections and Products page? Also none of the editing buttons (the white buttons) except for the "hide" and "show" button, are working for one of the sections.