PDA

View Full Version : Page Cannot Be Found


ontheweb
06-29-2006, 01:03 PM
I'm getting a "page cannot be found" in the editing window when the base template is selected from the "current file". This wasn't happening before. Is this happening to other people or is it just me?

PF_Kevin
06-29-2006, 08:14 PM
What browser/ version are you using? If you log out of your account, close your browser, then log back in and try again does this still happen?

ontheweb
06-29-2006, 10:27 PM
I'm using Firefox, it's fine now. I need to reload the page get it working.

PF_Casey
06-30-2006, 09:33 AM
Ontheweb,

The store customization interface (the one that looks like Microsoft Word) has only been tested in IE v6 on windows and Firefox v1.5 on Macs. If you're on a PC using Firefox you're going to have some problems! As much as we promote open-source and Firefox (I’m using Firefox now) it's not the best choice for the store customization interface. You might want to switch to IE when you're using the store customization interface (unless you're on a Mac... Mac + Firefox work great).

This is another reason we're re-designing the store customization interface... we want to make sure it's compatible with Firefox on PC's. Sorry for the inconvenience... we're working on it!

ontheweb
06-30-2006, 11:31 AM
I have an IE version that doesn't support the interface, but anyway I'm having another problem now with the Sections and Products area of my account. I have 3 sections in my store, the first section I made is fine, the second section I can't edit because the buttons don't work (eg. Edit Section Info), the third section isn't showing up at all even though it appears in the store website. My store name is Tote Bags and the store id is studioart. I want to delete the third section and make changes to the second. If anyone can help me out that would be great. Thanks.

PF_Kevin
06-30-2006, 11:45 AM
Ontheweb,

I had been looking for this bug for a while and thanks to you its been found and fixed. It will be out on the next release within a couple of days.

What you can do for now is click the 'Edit Section Info' for this section: Order No. WTB02 Then click the 'Reset Section Info' button. It wont appear to work but once you refresh the page you should be able to edit all of your sections and you should see your last section as well... Let me know if it works/ doesn't work.

And lastly, when creating links using the <a> tag make sure to use the same type of quote when starting, ending the href part.

Bad format: (notice the double quote)
<a href="mylink'>mylink</a>

Good format:
<a href='mylink'>mylink</a>


Thanks!

ontheweb
06-30-2006, 02:47 PM
Nope, it didn't work. I have no reset but for WTB02. I'm clicking the Edit Section Info and nothing is happening, reloaded the page and still nothing.