Only 1/2 of thumbnail loading

[BizarreTees]

Today I have noticed that many (maybe 60%) of thumbnail images are only loading the top 1/2 of the image. If you "refresh" it will swap between what thumbnail is doing it, so it doesn't look like it's any ones in particular.

Bizarre... :confused:

[SassyBites]

I'm not seeing this in my store. Did it clear up? Was it section thumbnails or product thumbnails?

[BizarreTees]

It's still doing it for me. It's product thumbnails, the section thumbnails are fine. And it's not in my image basket, only in my store. Kinda weird!

[SassyBites]

I'm surfing through your sections and all the thumbnails are loading just fine for me. Neat stuff in there! :)

[PF_Casey]

This is a known bug but we can't reproduce it (it's never happened to anyone in our office) so we are still working on it. It seems to happen very infrequently-- let us know if it continues to happen, and what browser you are using/etc. Thanks.

[BizarreTees]

It's still doing it. Kinda weird! It's never happened to me before though. I'm on IE 7.0

[PatrioticTees.com]

I'd say the last month or so this is an every day occurance for me. It comes and goes, sometimes if I refresh the whole thumbnail will appear.

For me a little more than half the image loads, it's just the bottom edge of the shirt, mayby 1/4 of it on the bottom that doesn't fully load. So I didn't think it was a huge enough problem to report.


It's all items in all sections, whether I'm logged in or not. But like I said sometimes if I re-load the page I can get a full image. Or if I view other colors, sometimes they'll fully load in the new color, sometimes not. I'd say 60-40 they don't.

I just had my computer completely professionally cleaned out, so it's super fast. Also no other sites I have visited give me this problem. I am on IE if it makes a difference.

[PF_Casey]

Thanks for the info. So far everyone having this problem is on some version of IE (including people who have e-mailed us about the issue)... this helps us narrow it down. Anyone have this happen on FireFox or Safari?