Can't view / edit products once added?

[Medoraurora]

How do you view / edit products once you have added them to a store? When I go to the "My Account" menu - and go through any of the sub menu folders (or select "edit sections & products"), I can see the names & images for sections I have created, but I can't see any of the individual products I made, neither within each section nor in the main store. They are all there when I view the store as a customer would see it - so I know they are there - but I can find no way to make changes to them now. Is there a function to edit / view products once you have finished adding them?

I've tried using both IE v7 and Firefox v1.5. With Firefox, under the red "Add Products" button and the "View by" drop menu (when viewing my stores / sections), I also get this stuff (instead of seeing products I've added):

var colors_list = new Array(); function updatePrice(prod, num, price_add){ if(!document.getElementsByName('base'+num+'_'+prod)[0]){ return; } if(!price_add){ price_add = 0; } var commission = getCommission(num, prod); var low = commission + parseFloat(document.getElementsByName('base'+num+'_'+prod)[0].value); low = Math.round(low*100); low = low/100; var high = parseFloat(low) + parseFloat(price_add); high = Math.round(high*100); high = high/100; low = addZeros(low); high = addZeros(high); if(high == low){ document.getElementById('range'+num+'_'+prod).innerHTML = "$"+low; }else{ document.getElementById('range'+num+'_'+prod).innerHTML = "$"+low+" to $"+high; } } function getCommission(num, prod){ var commission = parseFloat(document.getElementsByName('price'+num+'_'+prod)[0].value); var test = commission + ""; if(test.substring(test.indexOf("."), test.length).length > 3){ // Too many decimals commission = Math.floor(commission*100); }else{ commission = Math.round(commission*100); } commission = commission/100; if(commission > 50){ document.getElementsByName('price'+num+'_'+prod)[0].value = 50; return 50; }else if (commission < 0){ document.getElementsByName('price'+num+'_'+prod)[0].value = 0; return 0; }else if (!commission){ return 0; }else{ return commission; } } function addZeros(price){ price += ""; var dec_index = price.indexOf("."); if(dec_index != "-1"){ var extra_zero = price.substring(dec_index+1, price.length); if(extra_zero.length == "1"){ price += "0"; }else if (!extra_zero.length){ price += "00"; } }else{ price += ".00"; } return price; } function editProduct(prod){ document.getElementsByName('product_order_'+prod)[0].style.display = 'none'; document.getElementsByName('product_order_'+prod+'_edit')[0].style.display = 'block'; document.getElementsByName('title_'+prod)[0].style.display = 'none'; document.getElementsByName('title_'+prod+'_edit')[0].style.display = 'block'; document.getElementsByName('desc_'+prod)[0].style.display = 'none'; document.getElementsByName('desc_'+prod+'_edit')[0].style.display = 'block'; document.getElementsByName('price_'+prod)[0].style.display = 'none'; document.getElementsByName('price_'+prod+'_edit')[0].style.display = 'block'; var price = document.getElementsByName('price_'+prod); var price_edit = document.getElementsByName('price_'+prod+'_edit'); for(i=0; i< colors_list[productid][groupid].length; x++){ var objColor = document.getElementsByName("colors["+productid+"]["+colors_list[productid][groupid][x]+"]")[0]; if(objColor){ objColor.checked=checked; } } } function selectColorGroupHeader(productid, groupid){ var all_selected = true; for(var x=0; x < colors_list[productid][groupid].length; x++){ var objColor = document.getElementsByName("colors["+productid+"]["+colors_list[productid][groupid][x]+"]")[0]; if(objColor && !objColor.checked){ all_selected = false; break; } } if(all_selected){ document.getElementsByName("colorGroup["+productid+"]["+groupid+"]")[0].checked=true; }else{ document.getElementsByName("colorGroup["+productid+"]["+groupid+"]")[0].checked=false; } } //function hideProducts(){ // document.getElementById('products_display').style.display="none"; // document.getElementById('products_hidden').style.display="block"; // xajax_products_hidden(1); //} //function showProducts(){ // document.getElementById('products_display').style.display="block"; // document.getElementById('products_hidden').style.display="none"; // xajax_products_hidden(0); //}

[Medoraurora]

More details about this problem...

I found out that I CAN view/edit products if there are roughly only about 20 products within a store or section, but after adding 10 more products (totalling 30), I once again could not view/edit ANY of the products and the same text code I indicated earlier appeared using Firefox (it is simply blank on that part of the page with IE). Is there a limit on the number of products that can be viewed/edited within a section (or within a store outside of a section)? I am having problems if there are more than about 20 products.

[SassyBites]

This is really strange. Are you sure you're adding products to your store and not to your *personal products* area? My next guess would be a browser problem. Are you trying to view the products within the *Edit Sections & Products* area? Or are you trying to view them from within *Store Settings* area?

I'm using FireFox 1.5.0.7 and things seem normal from my viewpoint. You can't edit *Store Settings* using Firefox, so I use Internet Explorer for editing pages. PF is working on changing that. Is it possible you tried to Edit Store Settings using FireFox and maybe that created a glitch within your store?

[Raw Tees]

Any chance you've got JavaScript turned off in your browsers? The code you posted above is all script code, so for some reason your browser must not be reading it. Not sure why that would only be happening once you add 30+ products...that's really weird!

Things look okay for my store, but I also don't have 30 products in any sections.

[PF_Kevin]

Medoraurora,

This is a know problem and only happens to a very small percentage of users. Shoot me an email at support@printfection.com with your store url. Hopefully we can get this fixed for you ASAP!